Terms of service

Terms of Service (Rizzed Relics)

Effective Date: 1/1/2026

These Terms of Service (“Terms”) govern all orders, deposits, services, and interactions with Rizzed Relics (“Rizzed Relics,” “Company,” “we,” “us,” “our”). By placing an order, paying a deposit, submitting information, or delivering any items to us, you agree to these Terms.

1) Custom Work and Scope

All products are custom-made to customer-selected specifications (frame, size, mat, layout, text, openings, add-ons). You acknowledge that custom work is unique and not suitable for resale as new.

2) Pricing, Deposits, and Payment

  • Total price: Standard total price is $299 for framed jerseys and $99 for framed sports cards unless we quote otherwise in writing.

  • Deposit: A $99 deposit is due at checkout for jerseys, and $49 deposit for framed cards (plus any additional options). The deposit reserves your build slot and covers intake, planning, and admin. Deposits are non-refundable.

  • Balance due: The remaining balance (typically $200/jerseys and $50/cards, plus any approved upgrades) will be invoiced after intake/design confirmation and is due in full before pickup.

  • Nonpayment: If the balance is not paid within 7 days of invoicing (or by an agreed deadline), we may pause work, delay completion, charge storage fees, and/or treat the order as unclaimed/abandoned as described below.

3) Customer Responsibilities and Accuracy

You are responsible for:

  • providing accurate selections and measurements

  • delivering your memorabilia to our South Bossier office.

  • confirming text spelling and details

  • disclosing fragile materials, signatures, graded cards/holders, and known issues

We are not responsible for errors or dissatisfaction caused by incorrect customer-provided information or late changes.

4) Approvals, Changes, and Materials

  • Where we provide a proof or confirmation, it is for verifying details. Once you approve (or once production begins), changes may be refused or may require additional cost/time.

  • Materials can vary slightly in tone/texture due to manufacturing differences. Minor variation is not a defect.

5) No Refunds, No Returns

Because this is custom work:

  • No refunds and no returns once production begins.

  • Deposits remain non-refundable at all times.

  • If you cancel before production begins, the deposit is still non-refundable. If special-order materials were committed, you may also be responsible for those costs.

6) Local Pickup Only

  • We do not ship finished products.

  • Pickup is by appointment in Bossier Parish, Louisiana at: 4330 Panther Drive, Bossier City, LA 71112

7) Pickup Inspection and Transfer of Risk

You must inspect the finished product at pickup. Once the product and any customer property are released to you (or your representative), risk of loss transfers to you, and you are responsible for transport, handling, and installation.

CUSTOMER PROPERTY, RELEASE OF LIABILITY, AND INSURANCE

8) Customer Property Defined

“Customer Property” includes any items you provide to us, including jerseys, sports cards (graded or raw), photos, tickets, patches, autographs, memorabilia, and any packaging/accessories.

9) Condition, Handling, and Inherent Risks

Customer Property may have inherent fragility (age, ink, adhesives, cracked holders, loose signatures, fabric stretch, staining, discoloration). You accept that some changes can occur during normal handling consistent with the ordered layout. We are not responsible for deterioration caused by pre-existing condition or inherent material limitations.

10) Customer Insurance Requirement and Affirmation

You agree and affirm that:

  • You have obtained and will maintain independent insurance for Customer Property that you deem adequate.

  • Your insurance covers Customer Property while in your possession, in transit, while in our custody, and after pickup, including losses from fire, theft, smoke, water, vandalism, weather events, and other casualty events.

  • We are not an insurer and do not provide insurance coverage for Customer Property.

11) Release of Liability While Customer Property Is in Our Possession

To the maximum extent permitted by Louisiana law, you release and hold harmless Rizzed Relics and its owners, employees, and agents from loss, destruction, or damage to Customer Property while it is in our custody or control, from any cause, including casualty events (fire, theft, water, smoke, storm, power outage, vandalism), except to the extent a court finds the loss was directly caused by our gross negligence or intentional misconduct.

12) Waiver of Subrogation

To the maximum extent permitted by law, you waive, and agree to cause your insurer to waive, any right of subrogation against Rizzed Relics and its owners, employees, and agents for loss or damage to Customer Property.

13) No Appraisal, No Declared Value

We do not appraise items and do not accept “declared value” statements as increasing our responsibility. Any value you provide is for your own records only.

RIGHT OF RETENTION AND ARTISAN PRIVILEGE (LOUISIANA)

14) Right to Retain Possession Until Paid

If any amount is unpaid (deposit balance, upgrades, fees), you agree we may retain possession of (a) the finished product and (b) any Customer Property associated with the order until all amounts are paid in full.

15) Louisiana Artisan/Workman Privilege

You acknowledge we may have a possessory privilege under Louisiana law for labor and materials applied to movable property while it remains in our possession, including the “workman or artisan” privilege described in Louisiana Civil Code art. 3217(2). 

You further acknowledge that Louisiana statutes provide a privilege for persons engaged in making or repairing movable objects, including enforcement mechanisms, as described in La. R.S. 9:4502.
We may exercise all rights and remedies available under applicable law to secure payment, including retention of possession and lawful enforcement procedures.

(Plain English: you don’t get the item back until you pay.)

STORAGE, ABANDONMENT, AND UNCLAIMED ITEMS

16) Storage Fees

When your order is ready, we will notify you. If you do not pick up within 14 days, we may charge a storage fee of $10 per day (or the maximum permitted by law, if lower).

17) Abandoned/Unclaimed Property

If you do not pick up within 45 days of notice that your order is ready (or do not respond to reasonable contact attempts), we may treat the order and/or Customer Property as abandoned and may handle it as permitted by Louisiana law, including disposal or other lawful disposition, and apply proceeds (if any) to balances owed, fees, and costs. You remain responsible for any remaining amounts due.

WARRANTIES, LIMITATION OF LIABILITY, INDEMNITY

18) Limited Workmanship Remedy

If we confirm a defect caused solely by our workmanship, our obligation is limited, at our option, to repair or remake the affected portion. This is your exclusive remedy.

19) Disclaimer of Warranties

To the maximum extent permitted by Louisiana law, we disclaim all warranties other than those that cannot be disclaimed, including implied warranties of merchantability and fitness for a particular purpose.

20) Limitation of Liability

To the maximum extent permitted by Louisiana law:

  • We are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages (including sentimental value, market value changes, or lost sale proceeds).

  • Our total liability for any claim is limited to the amount you actually paid to us for the specific order giving rise to the claim.

  • Any claim must be brought within one (1) year of the event giving rise to the claim, to the extent permitted by law.

21) Indemnification

You agree to indemnify and hold harmless Rizzed Relics from claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:

  • your breach of these Terms

  • inaccurate information you provided

  • ownership/authenticity/provenance disputes involving Customer Property

  • your transport, handling, mounting, or installation after pickup

22) Chargebacks

You agree to contact us first to attempt resolution before initiating a chargeback. You acknowledge custom work, deposits, and the no-refund policy.

PHOTOS AND MARKETING

23) Portfolio Use

Unless you opt out in writing before production begins, you grant permission for us to photograph the finished product for portfolio and marketing. We will not publish your personal contact information.

MANDATORY ARBITRATION AND CLASS ACTION WAIVER

24) Agreement to Arbitrate

Except as stated in Section 25, any dispute, claim, or controversy arising out of or relating to these Terms, your order, Customer Property, or our services will be resolved by binding arbitration rather than in court. Louisiana law recognizes written arbitration provisions as valid and enforceable, subject to general contract defenses. 

25) Exceptions

Either party may bring:

  • an individual claim in small claims court if it qualifies, or

  • a claim for injunctive relief to protect intellectual property, confidentiality, or to prevent misuse of our materials/branding

All other disputes must be arbitrated.

26) Arbitration Rules, Location, and Process

  • The arbitration will be administered by AAA (American Arbitration Association) under its consumer or commercial rules as applicable, unless the parties agree otherwise.

  • The arbitration will take place in Bossier Parish, Louisiana, unless the arbitrator determines a remote hearing is appropriate.

  • The arbitrator may award only the remedies permitted by these Terms and applicable law.

27) Class Action Waiver

You and Rizzed Relics agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, or private attorney general proceeding.

28) Fees

Filing and administrative fees will be allocated according to the AAA rules and applicable law. Each side pays its own attorneys’ fees unless a statute requires otherwise.

29) Opt-Out 

You may opt out of arbitration within 30 days of your first order by sending a written notice to orders@rizzedrelics.com with your name and order number. If you opt out, Sections 24–28 do not apply to you.

30) Enforcement of Arbitration Award

Judgment on the arbitration award may be entered in any court with jurisdiction.

GOVERNING LAW, VENUE FOR NON-ARBITRABLE MATTERS

31) Governing Law and Venue

These Terms are governed by Louisiana law. For any dispute not subject to arbitration (Section 25) or to enforce an arbitration award, you agree to exclusive venue and jurisdiction in the state courts located in Bossier Parish, Louisiana.

32) Severability and Entire Agreement

If any provision is found unenforceable, the remainder remains in effect. These Terms, along with your order details and any written quote, are the entire agreement.

33) Contact

Rizzed Relics
Email: legal@rizzedrelics.com
Phone: [318-218-6015
Pickup Location: 4330 Panther Drive, Bossier City, LA 71112 (Bellaire South Campus and Office Complex)